Privacy Policy

Uplifted Personal Training Ltd
Company number: 16781990
Registered address: Black Bull House, 353–355 Station Road, Bamber Bridge, Preston, England, PR5 6EE
Email: hello@trainuplifted.co.uk

Last updated: 01/02/2026

1. Who We Are

Uplifted Personal Training Ltd (“Uplifted”, “we”, “us”, or “our”) operates a women-focused strength training facility based in South Ribble, Lancashire. We are committed to protecting your personal data and handling it responsibly and transparently in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Uplifted Personal Training Ltd is the data controller responsible for your personal data.

2. The Information We Collect

We may collect and process the following types of personal data:

Contact and Identity Information

Full name
Date of birth
Address
Email address
Phone number

Health and Medical Information

Where you complete a consultation, join as a member, or undertake training with us, we collect relevant health and medical information (such as medical history, injury details, or information provided in a PAR-Q questionnaire) to ensure it is safe for you to exercise.

This information is considered “special category data” under UK GDPR and is handled with additional care.

Membership and Booking Information

Session bookings
Attendance records
Membership type
Emergency contact details

Payment Information

Payments are processed securely through Stripe. We do not store full card details on our systems.

Communication Records

Emails or messages sent to us
Communication preferences

Marketing Information

If you subscribe to our mailing list, we collect your email address and marketing preferences.

Photos and Media

Photos or videos may be used for marketing, educational, or promotional purposes only where explicit consent has been given.

CCTV

CCTV cameras operate within the gym premises for safety, security, and incident review purposes. CCTV records video footage only and does not record audio.

A video doorbell operates at the external entrance to the premises for security purposes. This device may record video and audio in the immediate vicinity of the entrance. Appropriate signage is displayed to inform visitors of recording.

Footage is stored securely and retained in accordance with the system provider’s standard retention settings unless required for investigation, insurance, or legal purposes.

Website Usage Data

Our website (hosted by Wix) may collect technical data such as IP address, browser type, and usage information through cookies and analytics tools.

3. How We Use Your Data

We use your personal data to:

Provide and manage your membership, training sessions, and coaching services
Ensure your safety during training
Deliver appropriate coaching based on your disclosed health information
Process payments and manage billing
Communicate with you regarding bookings, schedule changes, and important updates
Respond to enquiries and provide customer support
Send marketing communications where you have opted in
Maintain safety and security within the gym
Meet legal, regulatory, insurance, and safeguarding requirements
Improve our services and website functionality

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity – where processing is required to provide services you have signed up for
Legal obligation – where we must comply with health, safety, or regulatory requirements
Legitimate interests – for operating and improving our services and ensuring safety
Consent – for marketing communications and use of photos or videos

Health data is processed where necessary for the provision of fitness services and to ensure safe participation in exercise, in accordance with Article 9 UK GDPR.

5. Marketing Communications

If you subscribe to our mailing list, we may send newsletters, updates, and promotional information. You can unsubscribe at any time using the link in our emails.

If you make an enquiry, we may follow up via email or WhatsApp in relation to your enquiry. You will not be added to our marketing list unless you explicitly opt in.

Opting out of marketing communications does not affect your membership or access to services.

6. Data Sharing

We may share your data with trusted third parties where necessary to operate our business, including:

Stripe (payment processing)
TeamUp (membership and booking management)
Calendly (consultation booking)
MailerLite (email marketing)
Wix (website hosting)
Google Workspace (secure email and document storage)
WhatsApp Business (where used for communication)
Insurance providers or emergency services where required

We do not sell or trade your personal data.

7. Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Data is stored securely using reputable third-party systems with appropriate safeguards in place.

8. Data Retention

Client records are retained for up to 7 years following the end of membership for legal and insurance purposes.

Marketing data is retained until you unsubscribe.

CCTV footage is retained in accordance with the system provider’s retention settings unless required for investigation.

9. Young People

We accept members aged 15 and over. For members under 18, parental or guardian consent may be required. We do not knowingly collect personal data from children under 15.

10. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where legally permitted)
Restrict or object to certain processing
Withdraw consent at any time (where processing is based on consent)
Request a copy of your data in a portable format
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

To exercise your rights, please contact hello@trainuplifted.co.uk.

11. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can manage cookie preferences through your browser settings or via our website’s cookie banner.